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ItemContact Us
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ItemPersonal Biography
ItemProducts by Robert W. Lucas
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ItemAdditional Resources
ItemCommunicating One-to-One
ItemCreative Learning: Activities and Games That REALLY Engage Learners
ItemCustomer Service: Building Successful Skills
ItemHow to be a Great Call Center Representative
ItemJob Strategies for New Employees
ItemPeople Strategies for Trainers
ItemThe Big Book of Flip Charts
ItemThe Creative Training Idea Book
ItemTraining Skills for Supervisors
ItemTraining Workshop Essentials
ItemTraining Workshop Essentials